Requirement: Quality Assurance Analyst

Department: Operations

Skills: Call Auditing

No of Positions: 2 (Male)

Experience: Min: 6 Month's and above

Priority : High

Required Education: GRADUATE

Requirement Locations: DombivaliPalavaCity ( Only candidate having Experience in BPO segment)

CTC: 2.7. LPA (Depends on last drawn salary)

Key responsibilities:

Need to do Quality checks of call center (Inbound/Outbound), Back Office operations.

Should be familiar with the audit sheet (Critical/non critical error)

Required to compile audit results of the team in excel.

Should be able to handle a team /mentor a team.

Should have at least 1 years of experience in transnational quality

Should have good aptitude, experience and knowledge of transnational quality.

Key competencies required:

Should be flexible enough to work in multiple shifts.

Should have good computer usage knowledge.

Strong analytical skills.

Good communication skills.

Good time management skills.


 BPO / KPO / LPO / Customer Service / Operations

Work Experience

1 - 2 Years



Contact on 7972588489

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