Requirement: Quality Assurance Analyst


Department: Operations


Skills: Call Auditing


No of Positions: 2 (Male)


Experience: Min: 6 Month's and above


Priority : High


Required Education: GRADUATE


Requirement Locations: DombivaliPalavaCity ( Only candidate having Experience in BPO segment)


CTC: 2.7. LPA (Depends on last drawn salary)


Key responsibilities:


Need to do Quality checks of call center (Inbound/Outbound), Back Office operations.


Should be familiar with the audit sheet (Critical/non critical error)


Required to compile audit results of the team in excel.


Should be able to handle a team /mentor a team.


Should have at least 1 years of experience in transnational quality


Should have good aptitude, experience and knowledge of transnational quality.


Key competencies required:


Should be flexible enough to work in multiple shifts.


Should have good computer usage knowledge.


Strong analytical skills.


Good communication skills.


Good time management skills.


Industry

 BPO / KPO / LPO / Customer Service / Operations


Work Experience

1 - 2 Years


Qualification

GRADUATE


Contact on 7972588489

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